Paybox kiosks for PLDT-Good funds • Devices Journal

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As the federal government displays the rise in instances of COVID-19 infections, the nation’s largest totally built-in telecommunications firm, PLDT Inc., and its wi-fi subsidiary Good Communications, Inc. (Good) have rolled out extra Paybox kiosks to offer a quick, safe and handy cost expertise for patrons.

By way of June, the telecommunications firm has deployed practically 200 Paybox kiosks in its shops and repair facilities throughout the nation. Paybox is a self-service cost machine the place prospects can simply pay their landline, web and cell payments by themselves, with out having to queue for transactions with workers inside shops. This helps prospects save time whereas staying protected as one other wave of COVID-19 threatens the general public.

To make it simpler for patrons, Paybox has an intuitive interface and accepts money, credit score or debit playing cards, Maya QR codes and digital change, eliminating face-to-face interplay and permitting prospects to make contactless funds. Prospects can even conveniently mix two cost strategies for a extra handy transaction, and the one data prospects want is their PLDT or Good account quantity. Funds will even be mirrored in actual time in your accounts.

“Paybox permits us to introduce a brand new technique to pay payments digitally to our prospects who’re extra accustomed to paying by way of our ATMs. Hopefully this helps them to vary and address quick altering occasions the place digital has turn out to be the norm. Transacting by way of Paybox additionally saves our prospects time as they need not queue at our shops, and so they really feel safer as a result of it is contactless,” mentioned Jeanine Rubin, Senior Vice President and Head of Buyer Expertise Group. in PLDT. “That is additionally a part of our promise to place our prospects first and develop platforms that may greatest meet their wants.”

To pay PLDT or Good postpaid payments, prospects can observe these easy steps:

  1. Go to a Paybox kiosk and choose PLDT or Good on the contact display screen.
  2. Enter the PLDT account quantity or smartphone quantity.
  3. Select a most popular cost methodology. An extra function permits prospects to mix two cost strategies (ie money and credit score/debit card), making the method extra versatile and handy.
  4. Then enter the quantity you wish to pay and make sure.
  5. As soon as that is accomplished, a cost affirmation will seem on the display screen, and prospects can select whether or not they wish to print a receipt or obtain a affirmation discover through cell or e-mail. Funds made by way of Paybox are recorded in actual time.

This retail innovation is a part of the continuing digital transformation of PLDT and Good and is aligned with the broader initiative of the PLDT group to lift the standard of service offered to its prospects, by way of expertise and innovation.

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